The agent-native support workspace.
A first look at what support work looks like when Claude handles the labor and the team handles the judgment. Two screens — the morning queue, and the workspace inside a single case.
These are static prototypes — clickable, but the conversations and updates are pre-recorded. The aim is to give a feel for the shape of the experience before the build catches up. Look at them on a wide screen (laptop or bigger) — these are designed for Cowork's artifact pane, not phones.
Honest reactions welcome — visual, conceptual, anywhere it lands wrong. Reply to Robert in Slack or email with anything that strikes you.
The queue
What the team sees when they open Cowork in the morning. Claude reads the day, surfaces what deserves real attention, and lets the agent triage conversationally. Auto-refreshing — you can leave it open all day.
A case in flight
What happens when the agent clicks into a ticket. Regular Claude conversation on the left, live in-browser preview of the practice's site on the right. Direct in chat, see it change in real time.